1. Choose your Custom IEM
We offer custom IEMs from the renowned IEM manufacturer Emprie Ears. Selecting which custom IEM you'd like is no different than picking a universal IEM. You want to pick the IEM that delivers your desired sound. When you have chosen the IEMs you like, go ahead and place your order at moon-audio.com. After that, you will need to obtain your impressions.
2.Get an Ear Impression
After you've placed your order, it's time to obtain your impressions. Please follow the Moon Audio Impression Guide attached to ensure the best possible fit for your custom IEMs. Find an audiologist in your area and make sure they're familiar with how to make a "full shell impression including the crus of the helix, tragus, and anti-tragus." Once you've received your molds, email impression photos to [email protected] for approval. After you've received approval for your molds via email, it's time to mail your impressions to Moon Audio. Complete this form with your name, order number, email, phone, and address and mail it with your impressions to:
Moon Audio
1157 Executive Cir. Suite 101
Cary, NC 27511
3. Await a Music Experience like No Other
It normally takes 4-6 weeks for you to receive your custom IEMs, but trust us it's worth the wait. When you order your custom IEMs from Moon Audio, you can also choose to upgrade the stock IEM cable to one of our Dragon Audio Cables.